contact us

mailing instructions

mailing labels

packing list/order form [GIF]

packing list/order form [PDF]

If you would like to contact us regarding any questions about your plating or refinishing needs please e-mail us at sales@artisanplating.com. Or if you prefer, you can call or fax us at 248-821-3450 between the hours of 8 a.m.- 5 p.m. E.S.T. Mon-Sat. We will ask you a few simple questions about the type of item you have and discuss the specific services you may require.

To help us, please measure the dimensions of the object before calling us, also note it's physical condition (i.e. tarnished finish, dents, scratches). With this basic information, we will be happy to assist you with the personal detail that will guarantee your complete satisfaction.

We also have a printable packing list/order form [in GIF and PDF format] that you can enclose with the item being sent. Be sure and keep a copy for your records. For your convenience, we have included printable mailing labels .

Please carefully review our mailing instructions and insurance guidelines prior to shipping your order to us.

Please allow for at least 3 weeks for most plating services and 4-6 weeks for items that need minor repair and light refinishing. We will be able to provide a delivery date once we have had a chance to inspect your item(s).

Unless other arrangements are made we, ship all items U.S. mail. We also offer plating services for numerous engineering and specialty type applications.

Our company has a 24 hr. monitored state of the art fire and theft alarm system on our premises. However, due to prohibitive costs, we advise all customers that our company does not carry insurance for customer goods. Before you ship anything to us, please make sure that you have the item fully insured by your own insurance company.

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